Shipping Oxygen Concentrator  From USA to India

Shipping Oxygen Concentrator From USA to India

The exponential surge in India’s coronavirus infections over the past few weeks has swamped the Indian health care system. India has been seeing a lack of life-saving medical equipment like oxygen concentrators in recent times. The Indian Government has been serving its citizens at the best capacity with all covid supplies. However, the number of cases is growing rapidly.

We at SFL worldwide are putting all our efforts to help India recover from this pandemic by shipping oxygen concentrators from the USA to India.

In this blog, we will guide our readers on how can they ship oxygen concentrators to India from USA. With the excessive demands on the requirements for oxygen concentrators in India, the Indian government has made its shipping as easy as possible. Further, we will give you detailed steps on how to ship oxygen concentrators to India from USA.

A start-to-finish process on how to ship oxygen concentrators to India from USA

Step 1: Get an online rate quote on

Once you have the shipping box weight and dimensions ready you can log on to and get real-time shipping price quotes from various carriers (FedEx, UPS, and DHL) along with their transit time.

It is mandatory to have the box dimensions to get an accurate shipping rate quote as the chargeable weight of a shipment is higher than the actual weight or dimensional weight. For example, if the actual weight of your box is 35 Lbs. and dimensional weight is 50 Lbs. you will be charged at higher of both which is 50 Lbs. Click here to learn more about chargeable weight.

Step 2: Schedule your shipment on

When you are ready to ship, you will have to schedule your shipment on To schedule your shipment, you will need the sender and receiver information along with package and payment details. Please make sure receiver name and address matches KYC (Know-Your-Customer) documentation required for customs clearance.

Once you complete the scheduled shipment process you will receive a prepaid shipping label along with a commercial invoice on your email.  You would now have to print these documents from a regular printer and drop off your shipment at the nearest FedEx location. If you would like we can also arrange door pickup at additional pickup charges.

Please note the method of payment, as it will be charged as per the details provided at the time of booking your shipment. Once the shipment is received by the carrier and if there are any corrections in the weight or/and dimensions it would be charged accordingly.

Step 3: Customs Clearance in India

Once the shipment arrives in India, FedEx will contact the recipient via phone or email requesting to upload their KYC documents to the FedEx KYC website. For the KYC form recipient will have to provide a copy of two types of Government IDs like Aadhar Card, Passport, Voter ID, or a PAN Card. Please make sure the receiver’s information like the name and address provided while scheduling the shipment matches the KYC document.

Due to Covid Pandemic, the Customs Duty is exempted for oxygen concentrators until July 31st, 2021. Integrated goods and services tax (IGST) is applicable at 12% of the value and must be paid by the receiver in India for quick process and delivery.  Depending on Local FedEx requirement IGST charges can be paid online or in cash to FedEx at the time of delivery.

Step 4: Door Delivery at Destination

Once shipment is cleared from custom and IGST charges are been ascertained and paid by the receiver, FedEx will deliver the shipment to your doorstep.

All FedEx service (FedEx international economy or FedEx international priority) comes with a standard door delivery service, in case, FedEx is unable to deliver depending on local lockdown regulation and containment zones, FedEx may require the receiver to pick up the shipment from the local FedEx office.

FedEx KYC Documentation Process

KYC means “Know Your Customer”. It is a process by which FedEx obtains information about the identity and address of the customers. This process helps to ensure that the shipment is delivered to the assigned receiver at the time of booking the shipment. The KYC procedure is to be completed by the banks while opening accounts and also periodically update the same.

Below are quick steps to upload your KYC documents online on the FedEx KYC website.

Step 1: Start KYC Submitting Process

To submit a new document, please click on “Submission of KYC Documents” button.

It is very important that the address mentioned on the KYC document should be the same as that of the delivery address mentioned declared while scheduling the shipment.

Step 2: Initiation of KYC Submission

To Initiate and upload the KYC process, the receiver has to put in the below details on the Authorization Tab and then click on “Generate OTP” button

  • FedEx Airway bill, Mobile number, Alternate number, Email id and Captcha code

Step 3: Receive OTP

You will receive an OTP code on your email address, which will be required to authenticate your KYC Process. You will have to enter the OTP code received over your email on to KYC web portal to proceed to next step.

Step 4: Complete KYC Step by Step Wizard

Follow the step-by-step process and complete KYC upload process from Authorization to submission process.

In the Consignee Details tab for “Importer Exporter/Exemption Code” if your shipment is for personal select exemption code of “0100000053” which is for Persons /Institutions /Hospitals importing or exporting goods for personal use, not connected with trade or manufacture or agriculture.

After KYC approval, the package will be moved for customs clearance and examination. Once the shipment is cleared by the Indian customs and the IGST charges are been ascertained and paid by the receiver FedEx will door delivery shipment.

This information contained on this blog is only exemplary and are subject to change without any notice depending on local guideline form exporting and importing country. If you need further information on this topic, please contact our office at 1-800-691-2235.

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